80 Harley Street, London | W1G 7HL0207 486 0000 Email usBook online
  • 'Transforming Smiles, Enhancing Lives'

Privacy Policy

Last Updated: November 2025

1. Introduction

Welcome to One To One Dental Clinic.
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website [insert website URL] and any related services.

We process your personal information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable privacy laws.

2. Who We Are

One To One Dental Clinic
Address: 80 Harley Street,
London
W1G 7HL
Email:  121dentalreception@gmail.com 
Phone: 0207 486 0000
Website: https://www.121dental.co.uk

We act as the Data Controller for the personal information you provide through this website.

3. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, phone number, and postal address.

  • Appointment Information: preferred dates/times, type of treatment, and relevant notes.

  • Medical Information: only where voluntarily provided for treatment or consultation purposes.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Communication Data: records of emails, messages, or form submissions.

4. How We Use Your Information

We use your data to:

  • Respond to enquiries or appointment requests.

  • Provide dental services and manage patient care.

  • Send reminders or updates related to your appointments.

  • Improve our website and services.

  • Meet legal and regulatory obligations.

We will never sell or share your personal data with third parties for marketing purposes.

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent: where you have given explicit consent (e.g., newsletter sign-up).

  • Contract: to take steps before entering into or to fulfil a service agreement.

  • Legal Obligation: to comply with dental or medical record-keeping regulations.

  • Legitimate Interests: to ensure the efficient operation of our business and website.

6. Data Sharing and Third Parties

We may share your data with:

  • Approved service providers (e.g., website hosting, appointment systems, payment processors).

  • Professional advisors (e.g., insurers, auditors, legal representatives).

  • Regulatory bodies, if required by law.

All third parties are required to respect your privacy and comply with GDPR obligations.

7. Data Retention

We retain personal data only as long as necessary for the purposes collected, including to satisfy legal, accounting, or reporting requirements.
Medical and patient records are kept in accordance with the NHS or General Dental Council (GDC) guidelines.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing in certain circumstances.

  • Data portability – to receive your data in a structured, commonly used format.

  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at [Insert Contact Email].

9. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect anonymised analytics.
You can control cookie preferences via your browser settings.
For more details, please refer to our [Cookie Policy].

10. Data Security

We use appropriate technical and organisational measures to secure your personal data, including encryption, secure servers, and restricted access protocols.

11. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protection mechanisms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer
One To One Dental Clinic
Email:1 21dentalreception@gmail.com
Address: 80 Harley Street, London | W1G 7HL

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk